Filing a Patient Concern

Safety is always our first priority

If you or someone you know has had a negative or unsafe treatment experience at a drug rehab facility and you have concerns about patient safety, the facility, or treatment protocol, there are ways to easily report your concerns. 

drug rehab center patient safety

Patients can file safety concerns with the Joint Commission -

Joint Commission Patient Safety Guidance:

https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-concern-or-complaint/

 

File a Patient Safety Concern:

https://www.jointcommission.org/-/media/tjc/documents/resources/patient-safety-topics/original-mail-guidance.pdf

 

Consumers can file concerns here –

Indiana FSSA Recovery Residence Certification:

 https://www.in.gov/fssa/dmha/recovery-residence-certification/

 

Indiana Association of Recovery Residences (INARR) Grievance Form:

 https://inarr.org/file-a-grievance/ 

Licenses, Accreditations & Memberships

GOLD SEAL OF APPROVAL

Hickory House Recovery has earned The Joint Commission’s Gold Seal of Approval® for Behavioral Health Care Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal of Approval® is a symbol of quality that reflects an organization’s commitment to providing safe and effective care and is one of the highest levels of achievement a treatment center can receive.