Nicole Mack

Nicole Mack

Nicole Mack

Case Manager

Nicole brings more than 12 years experience, knowledge, and valuable perspective to the Hickory House Recovery team. Her background includes working with children and adolescents with developmental and behavioral disabilities, and sexually maladaptive youth at a residential facility. During her tenure there, Nicole enjoyed building better futures for children and teenagers facing life’s greatest developmental and behavioral challenges.

Nicole has a sincere passion for helping people and seeing the potential life has to offer to everyone. She believes her values serve as a mental compass, helping others find meaning, happiness, and fulfillment after recovery. Nicole works hard to help others identify their goals and create a plan to achieve those goals. She believes her role as a Case Manager is to encourage clients to trust, feel empowered, become independent and find healthy boundaries. Nicole embodies the Hickory House philosophy of providing compassionate, innovative care to those struggling with addiction and co-occurring mental health disorders.

Making a positive impact on people’s lives is what Nicole finds most rewarding. Her purpose and passion is helping people overcome challenges, understand themselves better, and guiding them on their road to addiction recovery. The greatest reward is when she can witness breakthroughs, and successes, and see people’s lives change right before their eyes. She finds a very emotional satisfaction helping others and witnessing a client’s progress and seeing them conquer their fears. Nicole enjoys spending time with her family, listening to music, watching baseball, basketball & horror movies, cooking, baking, and playing outside with her 8 beautiful children.

Licenses, Accreditations & Memberships

GOLD SEAL OF APPROVAL

Hickory House Recovery has earned The Joint Commission’s Gold Seal of Approval® for Behavioral Health Care Accreditation by demonstrating continuous compliance with its performance standards. The Gold Seal of Approval® is a symbol of quality that reflects an organization’s commitment to providing safe and effective care and is one of the highest levels of achievement a treatment center can receive.